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ARE YOUR BLANKETS MADE WITH REAL MINK FUR?NO. Although Minky fabric is luxuriously soft like real fur, Minky is considered vegan as it is made synthetically from 100% polyester.
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WHAT ARE YOUR MINKY BLANKETS MADE FROM?Minky blankets are made out of 100% polyester. Polyester is used in a variety of household textiles from bedding and clothing. The high quality Luxe Minky is manufactured in South Korea. Our low pile Minky is digitally printed using nontoxic sublimation inks, printed in USA and is CPSIA complaint.
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ARE THE BLANKETS HARD TO TAKE CARE OF?The blankets are very user friendly. Machine wash COLD WATER, use really detergent not pods and NO FABRIC SOFTENER. Minky fibres are very dense so the fabric softener doesn’t get completely rinsed out, which would create a greasy feeling. Eww. Tumble dry on LOW HEAT seatings or Air/Hang to dry. Then Enjoy!
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ARE YOUR BLANKET'S PET FRIENDLY?Since these blankets are easy to clean we find these blankets are great for every member of the family. We have three cats and they love them!
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WHAT SIZE ARE YOUR BLANKETS?Our blankets range in size from BABY (approx.27"x27" ) to ADULT (approx. 56"x76").
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ARE M&M HANDMADE BLANKET SIZES THE SAME AS BED SIZES?Our blankets follow standard blanket sizes rather then bed sizes. Our blankets won’t cover a bed like a normal comforter, but lots of people use Minky blankets to decorate Their beds in addition to their comforter. Our largest Blanket it’s 56 x 76.
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CAN I CUSTOMIZE A BLANKET?Sure can! To customize a blanket please visit our MADE 2 ORDER Blanket List. Here it will give you the details to how you can go about having a blanket custom made for you. Custom blankets are made with love after your order is placed and can take up to 6-9 weeks before ship if we are not experiencing too many delays. Keep this in mind if you need the blanket by a certain date. You can even apply discount codes to custom blanket orders. Visit this Blog Post for more customization instruction and information.
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WHAT STYLE OF MINKY BLANKET IS THE SOFTEST?This is a hard question to answer, as it really has to do with personal preference. That is why we offer a variety of styles and thicknesses. Some lightweight and some heavier weight depending on what your needs or comfort level is. Shorter pile gives a silky softness, longer pile offers more plush feel.
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ARE MINKY BLANKETS HOT?Mercy & Me Handmade blankets can vary in thickness. Depending on the style you buy, some blankets are hotter than others. Our thicker styles, D-Luxe or Frost blankets are definitely hotter. Our TWO LAYERED short pile styles are thinner Blankets so they are cooler as well as weight a little less. PLEASE NOTE: YOU SHOW NEVER LEAVE A CHILD UNATTENDED WITH A BLANKET ESPECIALLY BEFORE THEY CAN HOLD THEIR OWN HEAD UP. ALSO IF THEY GET TOO WARM REMOVE BLANKET IMMEDIATELY.
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WHY DO YOUR BLANKETS COST MORE THEN A BIG BOX STORE?First, the materials we use are high quality. The pile on the blankets are made from polyester giving it that silky smooth yet plush texture. Not all plush fabrics are made equal. Often what is considered “Minky” is not. Actual Minky fabric is expensive in nature, so the blankets are more expensive. We often are supporting another small business that carries high quality Minky paying retail price or have exchange rates/duties. Second, we make our products using “slow movement” manufacturing. Meaning we are individually cutting, pinning and sew each blanket one at time or in small batches. At times we even design the digital print on our products. Our products are ethically made. We try our best to make our blankets affordable as much as possible, which is why we offer sales through out the year.
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CAN I GET A SHIPPING RATE LESS THEN $15?SURE! On select items* that can be shipped LETTERMAIL you can request that those items be sent using lettermail. HOWEVER, there is no tracking so if it gets lost there will be no refund or shop credit issued because you asked for a different form of shipping, which in turn means you refused the insurance we have with our STANDARD SHIPPING. REQUESTING LETTERMAIL YOU RISK THE CHANCE OF LOSING AN ORDER WITH NO REFUND OR SHOP CREDIT. *single pair of studs or pendant style cork earrings, lanyards, single masks these are items that may go lettermail if requested. WE STRONGLY RECOMMEND using our STANDARD SHIPPING.
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DO YOU OFFER FREE SHIPPING?Yes, we offer FREE shipping on Canadian orders of $85CAD or more. Please note the threshold must be met after discounts are applied. For more information on shipping check out our full SHIPPING POLICY.
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I SELECTED LETTERMAIL AND MY ORDER HASN'T ARRIVED YET?If you selected LETTERMAIL, we are unable to replace your package if it gets misplaced by Canada Post. Only orders that ship with STANDARD SHIPPING are tracked and insured for either store credit or on rare occasions a damage claim exchange.
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CAN I TRACK MY PACKAGE ONLINE?Yes! You will receive shipping tracking information via email when a shipping label is created for your order.
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I HAVE A QUESTION ABOUT MY ORDER?Customer service inquiries can be reached through email at mercyme.chewelry@gmail.com. Emails are usually answered within 48 hours, however, response times might be extended during sales, releases or other unforeseen circumstances.
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GUARNTEED SHIPPING TIME?NO, MERCY & ME HANDMADE doesn't guarantee shipping times. Once it leaves and has been given to our shipper we have no control over how quick it is deliveried. FOR MORE INFORMATION< LOOKING AT OUR SHIPPING & RETURNS POLICY
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DO YOU OFFER LOCAL PICKUP?Simple answer...YES! If you note that the package is for Local Pickup AT CHECKOUT, leave us your email and cell phone number as well as using PROMO CODE "PICKUP6". IF you selected LOCAL and we notice that you are not LOCAL we will be in contact for additional shipping charges if necessary or cancel and refund your order. FOR A MORE INFORMED ANSWER LOOK AT OUR SHIPPING AND RETURN POLICY.
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DO YOU SHIP INTERNATIONALLY?Currently we are only setup to ship DOMESTIC (CANADA), but if you would like to purchase and we do not yet ship to you, message us and we will see if we can ship to you. FOR THE USA: YES! We can ship select items to the USA. Message us and we will create a special shipping listing for you so that you can have your items shipped to you directly. Shipping costs are calucated via Canada Post on an indivdual basis and we have no control of those charges. We will not give you an estimate on shipping without an actually address.
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WILL I NEED TO PAY ANY EXTRA DUTIES OR FEES IN REGARDS TO INTERNATIONAL SHIPPING?Yes. If your package gets pulled for additional fees, duties, and/or taxes at the border, you are responsible for those charges. We do not have control over which packages get pulled for these extra costs. The purchaser acknowledges at checkout that MERCY & ME HANDMADE is not responsible for any additional charges such as fees, duties, and/or taxes which might be incurred.
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DO YOU HAVE A STANDARD SHIPPING FEE?YES! Currently all parcels are shipping insured with tracking so the fee is $15CAD on orders less then $85 CAD travelling DOMESTIC. To the USA the fee is $30CAD. THIS IS SUBJECT TO CHANGE WITHOUT NOTICE.
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